Personal data protection

Protecting the privacy of our clients when processing personal data is very important to us. The following text will provide you with information on how we handle your personal data, how you can contact us if you have a question about the processing of your personal data, as well as other important information related to how Erste Asset Management GmbH, pobočka Slovenská republika ("the Company") processes the personal data of its clients and visitors to the website https://www.erste-am.sk/en/amslsp

Use of cookies

Our online services use various methods to obtain information about you, your surfing patterns and your device. To do this we access your web browser memory and store "identifiers" (such as cookies) there. This allows us, for a specific length of time, to recognise you and your device.

We use cookies to analyse the access of our website and to create content and offers that meet your needs. In your browser settings you can choose to be asked for your consent before using a cookie or generally block the use of cookies. Only the cookie category "Essential", which is necessary for the functioning of the website, cannot be deactivated. These cookies do not store any personal data.

You can change your cookie settings here:

We distinguish the following four processing purposes:

1. Essential to use our website

What is it about? This data processing is essential to enable you to use our online services, such as the website. This involves, for example, your preferred language setting. Or information required for billing partner services.

Can you prevent this data processing? No. Without this data processing you will not be able to use our online services.

2. Web Analytics

What is it about? We have a legitimate interest in statistically evaluating the use of our online services. For this purpose, we collect pseudonymous data about your interaction with our online services (such as our website) and evaluate this data in aggregated form.

Can you prevent this data processing? Yes, you can. You can prevent these sorts of analysis by changing your data protection settings.

Important: If you erase all cookies on your computer, you will also erase this opt-out cookie.  If you still want to opt out of your data being collected by Adobe and Contentsquare, you must reset the opt-out cookie. The opt-out cookie is set per browser and computer.

3. Social Media Platforms

What is it about? To ensure adequate data protection, we do not display the content of social media platforms by default. To see the content cookies for social media platforms must be accepted. Only then the browser establishes a direct connection with the respective servers and transmits information.

Can you prevent this data processing?  Yes, because this data processing is only permitted with your prior consent. If you wish to revoke your consent, please change your privacy settings.

4. Marketing

What is it about? If you agree, we also process your data to show you website and advertising content that might be of interest to you. To do this, we also process - with your consent - your surfing behaviour on other websites, not just those of Erste Asset Management. For this re-targeting, we set cookies with unique identifiers when you visit our website. We pass these identifiers for example on to advertising networks, web services, data management platforms, media agencies and publishers. Your IP address is also technically processed in this step. This enables us to offer you customised advertising, offers and services.

Can you prevent this data processing? Yes, because this data processing is only permitted with your prior consent. If you wish to revoke your consent, please change your privacy settings.

What is the content of cookies?

On the website of Erste Asset Management GmbH, pobočka Slovenská republika, you can encounter temporary and permanent cookies.

Temporary cookies are only used in the user's browser when he/she is browsing the website.

These are mainly files that serve to secure and identify the connection between Erste Asset Management GmbH, pobočka Slovenská republika and the user's computer during a single visit (for example, information on whether it is a mobile device or a computer, as well as various encrypted identifiers that are used for a secure connection to the bank's web servers).

When you leave the website, the files are deleted from your computer (or other device).

Persistent cookies remain on your computer (or other device) until they expire or are deleted by the user.

They are used, for example, to identify the client's login, also the language they use or to pre-fill a form.

They are also used to provide more relevant content and personalised communication between the bank and the user.

What are the benefits of using cookies?

A cookie is a file that contains information from the user's web browser and from a specific web server.

If the web browser accesses the web server again, the server can more easily and quickly retrieve this information and react to the data that is stored in it.

Erste Asset Management GmbH, pobočka Slovenská republika uses this technology on its website and internet banking pages to better integrate the services it offers to clients.

This includes targeted advertising on the Erste Asset Management GmbH, pobočka Slovenská republika, the processing of forms on the website, as well as the secure and error-free functioning of the internet banking services.

Thanks to cookies, we are able to continuously improve and enhance not only our website, but also the services and offers we provide to all our clients.

What are the options for changing the settings and removing cookies?

Each browser offers tools to manage your cookie settings.

The pre-installed settings of most browsers are such that they allow the storage of cookies for all web servers (sites).

However, it is possible to change the browser settings to process cookies in different ways:

  • the user confirms or rejects the cookie before each time it is stored on the computer,
  • the user specifies the behaviour of cookies on specific websites (e.g. their favourites),
  • the user completely disables the storage of cookies on his/her computer.

For more information on where to find the browser's cookie settings, it is necessary to go to the website of the specific browser manufacturer. Each browser also allows you to delete cookies, either specifically or all of them. However, after deleting them or setting the browser to disable cookies, the user's work on the Erste Asset Management GmbH, pobočka Slovenská republika website will not be fully functional, as most of our services rely on cookies.

 

Services & providers used by us

In order to perform the data processing described above, we use various service providers. You can read here short descriptions of these services, and their processing purposes.

Essential to use our website

The operation and provision of the website also requires a number of technically necessary or essential cookies, which are listed here.

Unclassified cookies

These cookies are used to anonymously collect information about traffic to this website. The use of unclassified cookies is possible without your consent. Therefore, unclassified cookies cannot be activated or deactivated.

Statistical cookies

Statistical cookies help us to communicate with website visitors by collecting and reporting information anonymously.

Marketing cookies

Marketing cookies help us to prepare a suitable offer of our services for you.

Third Party Sites

Our website may contain hyperlinks (links) to third party websites. These third parties have their own privacy policies for which we are not responsible. If you follow links to these third parties, we recommend that you read their privacy policy.

Third Party Services

To improve the user experience on our site, we use third-party services through which we collect anonymous data and which collect third-party cookies. This data may be stored on third-party servers. Third parties may have access to the cookies or other information that is collected via cookies, but only within the scope of our contractual agreement and under our control. If you do not wish us to use these data collection services in your case, please click on the "Withdraw consent to cookies" button below or adjust your browser settings accordingly. The third parties whose services we use include:

Google

Google Analytics

Google Optimize

More about privacy: https://policies.google.com/privacy?hl=sk

Google Analytics

This service from Google Inc. is an analytics tool that, by storing information in cookies, allows us to generate statistical outputs about traffic to our websites. This functionality is not necessary for browsing and is used by us to monitor website traffic and improve it. When using Google Analytics, Slovenská sporiteľňa does not process any personal data or other identifiers that can be used to indirectly identify (e.g. IP address) the data subjects. However, this does not mean that your personal data is not processed in this way by Google Inc., which is the data controller of Google Analytics.

The main cookie used by Google Analytics is the ga_file. You can learn more about the types of cookies used by Google Inc. here: https://policies.google.com/technologies/types?hl=sk

In addition to generating reports on our website usage statistics, Google Analytics can be used together with some advertising cookies to serve more relevant ads from Google Inc. (based on search history and activity on our site) as well as to measure interactions with Google Inc. display ads.

Google Analytics also uses cookies to analyze your behaviour on our websites, which are stored on the device of the end user of the website (computer, tablet, smartphone). Google anonymizes the part of the IP address associated with the device of the end user of our website as soon as it is obtained, thereby strengthening your privacy protection. Google Inc. uses the information collected during your use of the website to evaluate your use of our website, to issue us reports on website activity and to provide us with other services related to the use of our website and internet usage. This data processing by Google Analytics can be prevented by appropriate settings on your internet browser, in which you install the browser plug-in (add on) available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

When you click on the above link, an opt-out cookie will be installed and stored in your internet browser to prevent future data collection by Google Analytics when you visit the Slovenská Sporitelňa website. For more information on the terms and conditions of processing of your personal data by Google Inc. when using Google Analytics, please read the Privacy Policy, https://policies.google.com/technologies/partner-sites?hl=sk.

YouTube (Social Media Platforms)

Service provider: Google, USA

Data privacy page

Opt-Out

YouTube is a video hosting and sharing platform operated by Google. YouTube collects user data via videos embedded in websites and aggregates this with profile data from other Google services to display targeted advertising to web visitors on its own and other websites. The YouTube cookie is also used as a unique identifier to track video viewing. We use YouTube to embed videos on our website. The videos are loaded from YouTube.

Google (Marketing)

Service provider: Google, USA

Data privacy page

Opt-Out

Google Ads

To optimise our Google campaigns, we use Google Ads Conversion Tracking from Alphabet Inc. (USA). This service stores data on your device and enables us to anonymously statistically evaluate the use of our website. As soon as you click on an advert in Google, Google stores a conversion cookie on your computer. When you visit certain pages on our website, we can see which keywords you used in the Google search, that you clicked on a specific Google advert and were redirected to this page. Data is transmitted to Alphabet Inc. in the USA via Google Ads. This is necessary for the collection and billing of the displayed advertising. This personal data is stored and processed in the USA.

Google Ads tags are only set with your consent. You can find more information on the Google Ads conversion and data protection landing page. Please also read the data protection provisions of Google Ads and the privacy policy and terms of service of Google.

Google Remarketing

We use Google Remarketing, an advertising service provided by Google. The operator of Google is Alphabet Inc. (USA). Google Remarketing allows us to use your website visits and interactions with our advertising on other websites in the Google network, for example to display targeted ads that match your interests. Google Remarketing stores a cookie on your device as soon as you access our website. This cookie enables us to statistically evaluate your use of the website. The information obtained, along with your IP address, is transmitted to Google in the USA and stored there. Google uses this information to recognise you on other websites in the Google advertising network and to show you our adverts. Google also transmits this information to third parties if this is legally required or if third parties process this data on behalf of Google. Google Remarketing transmits data to Alphabet Inc. in the USA that is required for collecting and billing for the displayed advertising. This personal data is stored and processed in the United States.

You can prevent or control the storage of Google Remarketing cookies by setting your browser accordingly. You can also delete cookies that have already been stored on your computer. You can prevent the remarketing feature from running on your computer by making the appropriate settings on Google. The Google remarketing tags are only set after your consent. You can find more information on the Google Remarketing landing page. Please also read the Google Remarketing data protection provisions.

Google Display & Video 360

Our website uses Google Display & Video 360 features. Google uses cookies to improve the advertising experience and advertising efficiency. This enables us to show you targeted and customised advertising and to measure and optimise the success of our marketing measures. Cookies expire after the periods listed below. This period begins with the last user interaction on the website. When you visit certain pages on our website, we can see which ads you have seen and what you clicked on before you were directed to that page. In addition, we can use the conversion cookie to recognise when certain actions are performed on our website, such as sending a contact form or purchasing a product.

Purpose of using third-party advertising systems

Erste Asset Management GmbH, pobočka Slovenská republika uses third-party advertising systems that collect third-party cookies on our website. These cookies are used by third parties for advertising purposes. If you do not wish us to use these data collection services in your case, please click at the bottom of the page under Would you like to change your cookie settings? "Continue" button and on the next page click "Change settings" or adjust your browser settings accordingly. Third parties whose advertising systems we use include: 

Google

Tracking pixels 
More about privacy: https://policies.google.com/privacy?hl=sk

Media Innovation Group

Tracking pixels
More about privacy: https://www.mookie1.com/en-us/privacy.html

Sizmek

Tracking pixels
More about protection information: https://www.sizmek.com/privacy-policy/

Facebook

Tracking pixels 
More about privacy: https://www.facebook.com/legal/FB_Work_Privacy

Flashtalking

Tracking pixels
More about privacy: https://www.flashtalking.com/privacypolicy/

Adform

Tracking pixels
More about privacy: https://site.adform.com/privacy-center/platform-privacy/

AppNexus

Tracking pixels
More about privacy: https://www.appnexus.com/platform-privacy-policy

Facebook and Instagram

The social media plug-ins ("plug-ins") of the social network Facebook Inc., 1601 South California Avenue, Palo Alto, CA 94304, USA ("Facebook") are integrated on our website. When you visit our website, Facebook receives information that you have visited the website with your IP address. If you click on the Facebook icon available on our website while you are simultaneously logged in and/or registered for your Facebook account, the content of the website is redirected to your Facebook profile. Facebook can then associate your visit to the website with your user account. The data transfer takes place regardless of whether you have a Facebook account or not. Slovenská sporiteľňa informs you that when using our website, it has no influence on the data collected and the data processing processes, and we are also unaware of the total scope of the data collected, the purpose of the processing or the storage periods of the data. Facebook stores the collected data about you as user profiles and uses them for its own advertising, market research purposes and/or to tailor its services and tools to registered users. Such evaluation is mainly carried out in order to inform other Facebook users about your activities on our website. You have the right to object to the creation of such user profiles, and you must contact Facebook with your objection. We recommend that you always log out when you have finished using Facebook, particularly to avoid having your online activity linked to your profile. For more information on the purpose and scope of data collection and processing by Facebook, please refer to Facebook's privacy statement at the following link: https://www.facebook.com/policy.php.

We would also like to inform you that we may use services provided by Facebook Irelend Limited, which are labelled as "data file custom audiences" - audience management for the implementation of advertising campaigns, whereby the data processed by us may be combined with personal data processed in Facebook's databases, and "measurement and analytics", whereby Facebook processes personal data on our behalf in order to measure the performance and impact of our advertising campaigns and to provide us with reports of users who have seen and responded to our advertising content. This processing of your personal data may therefore occur if you interact with our advertising content or our websites when using your user profile set up on Facebook. In such cases, we use Facebook as a data processor, and the following legal safeguards apply to the processing of your personal data: https://www.facebook.com/legal/terms/businesstools, https://www.facebook.com/legal/terms/dataprocessing.

We also use Facebook's "audience management" service ("Page Insights") to obtain statistical (aggregated) information about the use of our Facebook profile. In connection with the processing of personal data about visitors to our profile as part of the functionality of this service, we have entered into a so-called joint controllers agreement with Facebook, the main parts of which can be found here: https://www.facebook.com/legal/terms/page_controller_addendum.

If the processing of personal data explained above is objectionable to you, you can object to it or you can also use the available self-regulatory tools developed for the online marketing sector, which are available here: http://www.aboutads.info/choices and http://www.youronlinechoices.eu/). These online tools allow you to automatically identify third-party digital identifiers (including those from Facebook) in your browser and delete them, thereby also preventing the possible processing of your personal data.

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